Question 1

What counts as an analysis?

Accepted Answer

Each video analysis and remix generation counts towards your monthly limit. The limit resets on the 1st of each month (UTC).

Question 2

Can I switch plans later?

Accepted Answer

Yes, you can upgrade or downgrade your plan at any time from your account dashboard.

Question 3

Do you offer refunds?

Accepted Answer

You may request a pro-rated refund for the unused portion of your subscription within 7 days of purchase or renewal. See our Refund Policy for details.

Question 4

What happens to my data if I cancel?

Accepted Answer

Your public results remain accessible. Private data will be retained for 30 days before deletion.

Question 5

Is payment secure?

Accepted Answer

Yes, all payments are processed securely via Stripe. We do not store your credit card information.

Question 6

How do I manage my subscription?

Accepted Answer

You can manage your subscription, update payment methods, or cancel anytime from your account page.